Change your mind the sooner, the better.
The earlier you tell us, the more we can refund. Three simple windows.
We return everything you've paid — rental and extras. Usually within 5 working days.
Half of the rental and extras come back to you. The other half covers holding the camper this close to your dates.
We hold the camper for you, which means we can't hold it for anyone else. The rental amount stays with us. The deposit, if already transferred, is still yours.
A few edge cases.
If we cancel— because of a mechanical issue, weather, or something we can't predict — you get a full refund plus €50 for the inconvenience. If your travel dates still work, we'll offer the other camper if it's available.
Medical emergencies — if you have documentation, we refund whatever's possible even inside the non-refundable window. We're not a big company. We'll talk to you like a person.
Early returns— if you drop off the camper earlier than planned, the remaining nights are non-refundable but we don't charge you for the extras you didn't use.